Reviews

My wife brought my truck in for oil change at designated reservation time and was told 1.5 hrs it would be done so she waited. She walked the lot to look at new Tahoes for herself then went back in and proceeded to wait for over 3 hours. I asked for my transmission to be inspected since I’ve noticed issues when up shifting and down shifting at times and she was never told anything about that then sent on her way. I got home to my truck and noticed nobody even checked tire pressure in tires since all 4 were different ranging from 60lbs to 74 lbs. My wife said if she’s getting a new Tahoe it surely won’t be at your store. This was very disappointing for me since I’ve purchased several trucks from this store and I understand that shit happens and people fall behind when working but a heads up would’ve been nice so she could reschedule her day around this.

Great communication

Fast Service

I live in Huntington, IN, which is 26 miles away from the dealership. When they rotated the tires they didn't finish the procedure. Now I have to drive back to the dealership to get any corrections made to my 2026 Equinox. I'm 76 and I normally don't drive to Ft. Wayne unless absolutely necessary. This is an inconvenience for me. I bought my last new vehicle from you and this one. This is the first time anything like this has happened and I do not appreciate it.

Having to spend close to 90 minutes for an oil change and tire rotation is a bit much. I wasn’t a walk-in—I had a scheduled appointment. The staff provided great service and were friendly, but I was disappointed with how long the appointment took. I hope they can improve their scheduling and turnaround time.

The dealership service id the best.

I can count on Devin to handle my car business!

I mentioned to the service tech that I just had an oil change and didn’t understand why my car was saying that I need another one. He said that he would ask and look into it. He never mentioned again after that. I ended up paying for an oil change that I didn’t need. This place only wants the money and does care about customer satisfaction. Poor service.

I needed a new key and they took care of it. Everything works fine.

Very easy transaction. Communication was excellent. Will purchase again from them in the future.